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| Associated Neurological Specialties
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Information for your Appointment
Practice Forms
What to Bring to Your Appointment
Financial Policy
Information for Your Appointment
We are located on the North East corner of 38th & Lamar, right next to the Heart Hospital of Austin in the Central Park Medical Building. We share a parking garage with the Heart Hospital, located behind our building. The maximum parking fee per day is $5.00. We are unable to validate parking.
For your initial appointment, please arrive 10-15 minutes early to complete your paperwork and to allow time for the front office to complete your intake. If you are late for your appointment, it may be rescheduled.
If you need to cancel or reschedule your appointments, please contact us 24 hours in advance in order for us to reschedule. If you have an emergency prior to your initial appointment, please contact your primary care physician, as we are unable to render treatment until you have been seen and accepted by our physicians.
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Practice Forms
If this is your first visit with us, please print out and complete the forms listed below. Bring the completed forms with you to your scheduled appointment.
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What to Bring to Your Appointment
- Your insurance card and photo identification
- Physician referral forms if required by the insurance provider
- A list of current medications including the dose and frequency
- Pertinent information about your medical and surgical history
- Recent x-rays, CT scans, MRI, EEG, EMG, or other test results related to your condition
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Financial Policy
Thank you for choosing us for your health care provider. We are committed to your treatment being successful. Please understand that payment of your bills is part of your treatment. Along with your intake information, this financial policy must be signed prior to treatment.
Payment in full is due at the time services are rendered. We accept Cash, Check, Discover, MC or Visa. Checks are automatically drafted from your account through our in-office terminal. Please have your driver license number available to process your personal check. A fee of $25 is charged for any returned checks.
- Filing of Contracted Insurance claims:
We are happy to file your insurance claims if we are contracted with the insurance. All co-payments, deductible and co-insurance payments are due prior to treatment, unless stated otherwise in our contract.
- Non-Contracted Insurance claims:
We are happy to file your insurance claims. All co-payments, deductible and co-insurance payments are due prior to treatment, unless stated otherwise in our contract. If payment is not received from your insurance company within 30 days, you will be responsible for payment in full. Your insurance policy is a contract between you and your insurance as we are not a party to that contract. Please be aware that some of the services provided may be non-covered services and not considered reasonable and necessary under the Medicare program and/or other insurance plans.
- Referrals/Authorizations:
If your insurance requires an authorization or referral to be seen by our office, it is the patient responsibility to see that we have that information prior to your appointment. If we do not receive this information, you will be responsible for payment in full.
- Usual and Customary Rates:
We are committed to providing the best treatment for our patients. We are not above the reasonable or necessary charges for our area. The patient/guardian is responsible for payment regardless of any insurance companyÂ's arbitrary determination of usual and customary rates.
- Minor Patients:
All minor patients are to be accompanied by a parent or guardian for all visits. The accompanying adult is responsible for payment at time of service.
- Letters of Protection:
We only accept letters of protection, with pre-payment, that have been approved prior to your initial visit. If we do not have this approval, you are responsible for payment in full.
Please let us know if you have any questions regarding this policy.
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